|
| Customer Care |
 |
|
 |
|
How to Order:
You can place a safe and secure order online anytime at AcroFilters. If you have any questions, please contact us.
|
Payment Terms:
Payment can be made by cheque, demand draft or wire transfer. 100% advance payment is expected in order to process your order.
|
Delivery Time/Shipping:
Our standard delivery time is 6 to 8 weeks.
Shipping: We ship to virtually every country in the world. Here is a list of the countries where we ship - Canada, UK, Australia, Austria, Belgium, Denmark, France, Finland, Germany, Greenland, Greece, Holland/Netherlands, Iceland, Ireland, Italy, Israel, Japan, New Zealand, Norway, Poland, Portugal, Saudi Arabia, Singapore, Spain, Sweden, Switzerland, UAE and USA. The average shipping rates by air cargo are $2.50 / kg for Middle East, $2.75 / kg for Europe and $3.00 / kg for North America. If you need your order to be shipped to any other country, please contact us.
Based on the quantity you order and shipping destination, your order may take between 6 to 8 weeks. Please note that the shipping schedule is quoted by the shipping company and any delays are the responsibility of the shipping company.
International shipping charges do not include any fees charged by the customer's country. It is the responsibility of the customer to pay any and all customs fees.
If you need shipping insurance or have any other question, please contact us. All merchandise is shipped from our warehouse in Banglore, India.
|
Return/Exchange Policy:
Please notify us of any defect in goods within 7 days of receipt of goods.
For more information, please contact us
|
WholeSale:
We do offer bulk order discount. Our wholesale discount varies based on the type of product(s) you purchase and the total order value. Re-sellers are welcome. For more information please email info@acrofilters.com.
|
Canceling an Order:
The order can be cancelled anytime until the advance payment is received.
|
Disclaimer:
AcroFilters markets a complete line of filter elements operating in other manufacturers' systems. All other manufacturers' names, part numbers and descriptions are for references only. AcroFilters does not claim to produce other manufacturers' products. |
|
|
|
|
|
